Alipay's new function offends merchants
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There are actually quite a few controversies about automatic renewal, and many users may not have noticed that the automatic renewal function will be activated when opening various services. This leads users to forget that after automatic renewal, they will still be charged after expiration, even if the service is no longer in use, and it may take a long time to seek a refund from customer service
There are actually quite a few controversies about automatic renewal, and many users may not have noticed that the automatic renewal function will be activated when opening various services. This leads users to forget that after automatic renewal, they will still be charged after expiration, even if the service is no longer in use, and it may take a long time to seek a refund from customer service.
For this reason, the China Consumer Protection Association previously required major video websites to send text messages to remind them before automatic deduction, but it is far from just video websites that automatically deduct fees. In order to resolve such disputes and prevent users from spending money unjustly, Alipay has launched a new function recently, and a few days before the automatic deduction, an automatic deduction prompt will pop up on the home page.
Remind users to decide whether to renew first:
This new function of Alipay will send a reminder to users a few days before the automatic fee deduction. If users do not want to be deducted, they can turn off the automatic fee deduction service according to the instructions.
This new feature will obviously offend many merchants, as many have made a lot of money by relying on automatic fee deduction. Now, pop-up reminders may affect merchants' income. Of course, as a payment platform, Alipay should have done this kind of function long ago. After all, money is paid from Alipay, and it is also a matter of duty to remind users in advance.
At present, a certain green software payment does not seem to have such a function. It is unknown whether a certain green software payment will follow up and provide similar pop-up strong reminders to avoid users being pitted. The following are the detailed graphic and text steps of Alipay and a green software payment unbinding automatic fee deduction. Users in need can collect or forward them to their families to check the automatic fee deduction.
How to turn off automatic renewal through Alipay:
Go to Alipay, My, and click the top right gear
Click on payment settings
Click on password free payment and automatic deduction
Select the service you want to unbind and unbind it
Method for disabling automatic renewal of a certain green payment:
Go to WeChat, My, Service
Click on the wallet
Click on payment settings
Click on automatic renewal to unbind
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