JD 001 courier Jin Yichai: After 12 years of dedicated delivery, what did Liu Qiangdong give him

Tech 2023-10-10 17:52:58 Source: Network

Editor's note: This article is an exclusive debut of the original headline, and any form of plagiarism and reprinting is strictly prohibitedIn the digital era, how can e-commerce giant JD ensure the smooth delivery of express delivery to thousands of households?Behind it is a silently committed courier team, and the story of one of the courier is particularly eye-catching.He is JD 001 courier Jin Yichai

Editor's note: This article is an exclusive debut of the original headline, and any form of plagiarism and reprinting is strictly prohibited

In the digital era, how can e-commerce giant JD ensure the smooth delivery of express delivery to thousands of households?Behind it is a silently committed courier team, and the story of one of the courier is particularly eye-catching.

He is JD 001 courier Jin Yichai. For 12 years, he has been delivering express delivery with unwavering determination. Why does Liu Qiangdong value him so much? What on earth did you give him?

12 Years of Loyalty

JD 001 courier Jin Yichai, an ordinary courierAlthough not a celebrity or wealthy individual, they shouldered important responsibilities and missions in the early stages of entrepreneurship of JD, an e-commerce giant.

In the early stages of the company's development, couriers not only need to deliver packages in a timely manner, but also actively expand their business.

At that time, there were not many express orders, but each courier was responsible for a wide range of delivery.Jin Yichai often rides an electric bike for dozens of kilometers just to deliver a small package.

He alone undertakes all the express delivery tasks in the Wuxi Binhu area, with a wide scope of work and a scarce delivery volume.

Some daysHe can only deliver six orders of goods in a day. Whether on rural streets or on campus, Jinyicai is a courier and a promoter of JD's business.

He is hardworking and hardworking in completing tasks with multiple people in his work. Jin Yichai persevered in overcoming these difficulties.

An excellent courier not only needs to handle express delivery, but also needs to provide high-quality customer service. In the face of customer criticism and complaints, Jinyicai must maintain patience and patience.

At the beginning, Jinyicai delivered a box of milk to a customer, but the customer was not satisfied with the packaging and chose to complain to JD Logistics and request a return.

At that time, the return process was not yet mature, and customers were constantly urging. In order to avoid further complaints, Jinyicai purchased fresh milk from a nearby supermarket and returned it to the customers.This sincere service reflects his loyalty and dedication to the company.

Liu Qiangdong's Appreciation

Faced with entrepreneurial pressure, physical labor, and customer complaints, Jinyicai may have thought about leaving.He has submitted a resignation request to JD Logistics Branch.

He may also feel tired from the reality of earning a limited salary in a day, frequently facing unreasonable customer complaints, and various heavy tasks.

However, Jin Yichai's special identity as the courier number 001 has had a negative impact on the development of JD.com due to his departure.The resignation of Jin Yichai will cause a heavy blow to JD's reputation and image.

It was at this critical moment that Liu Qiangdong personally approached Jin Yichai for a conversation.He told Jin Yichai that JD extremely needs his model, and persevering will hopefully achieve JD's many expectations and aspirations.

Liu Qiangdong also solemnly promised that as long as Jinyicai perseveres for five years, he will be given a house as a gift.

The reason why Jinyicai adheres is not only due to Liu Qiangdong's commitment, but also because Liu Qiangdong still pays employees' wages on time when JD.com faces economic problems,This indicates that Liu Qiangdong is an entrepreneur who truly cares about employees and values emotions.

Compared to property rewards, Jin Yichai values finding the right boss even more.

As an outstanding private entrepreneur, Liu Qiangdong wisely promoted his own logistics system and worked together with all employees to make JD Logistics an industry leader.Bosses with humble backgrounds are better able to understand the hard work of the working people.

Every year, Liu Qiangdong takes one day to personally play the role of a courier and deliver goods to users.The boss deeply understands the hardships of the lower level employees, so they can better understand their needs and expectations

Jin Yichai is more confident in his decision. Once the decision is established, the heart will become steadfast. From then on, no matter how difficult customers or difficult promotional tasks he encountered, he would do his best.

All of this is to have a good boss who can appreciate oneself.With the growth of JD.com, Jinyicai is full of confidence in its decision and has always fulfilled its mission, becoming the pride of JD.com.

In the current express delivery industry, many couriers choose not to deliver packages to customers upstairs, but directly to the delivery station, where customers come to pick up the packages themselves. This leads to frequent disputes between customers and couriers.

However, JD.com insists on delivering every package to customers, ensuring their shopping and usage are at ease.

This customer-centric service philosophy, coupled with Liu Qiangdong, a benevolent boss, is the main reason why Jinyicai adheres to JD. He is diligent and dedicated at JD.com, becoming a benchmark and role model.

Rewards and Incentives

Liu Qiangdong's Appreciation.

These rewards are recognition of Jinyicai's unremitting efforts and outstanding performance over the years, and also a concrete manifestation of JD's care and motivation for employees.Liu Qiangdong firmly believes that motivating employees and recognizing their contributions is one of the important factors for the success of a company.

The story of Jin Yichai tells us that perseverance and hard work can earn recognition and rewards from the company. This also motivates more people to constantly strive to achieve their goals.

The story of Jin Yichai is a true motivational story that demonstrates to us that perseverance and honest effort are the most precious qualities on the road to success.

He is not only a courier, but also a believer who adheres to his original intention.Jin Yichai's perseverance and efforts have infected the entire team, and he is known as JD's "001 courier", representing JD's values and commitments.

Jin Yichai's perseverance and efforts have infected the entire team, and he is known as JD's "001 courier", representing JD's values and commitments..

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