A woman wields a stick to brutally hit the hospital's "intelligent guidance", staging a Terminator blockbuster

Tech 2023-05-31 07:41:29 Source: Network

Recently, an astonishing incident occurred at the Xuzhou Second Hospital in Jiangsu Province, where a woman holding a stick smashed an intelligent guidance robot in the hall.Originally, the relative of this woman was receiving treatment in the hospital and her condition may not be optimistic,She had been crying incessantly when the robot came up to her and asked if she wanted to hear a joke, but it angered her and picked up a stick and hit her

Recently, an astonishing incident occurred at the Xuzhou Second Hospital in Jiangsu Province, where a woman holding a stick smashed an intelligent guidance robot in the hall.

Originally, the relative of this woman was receiving treatment in the hospital and her condition may not be optimistic,

She had been crying incessantly when the robot came up to her and asked if she wanted to hear a joke, but it angered her and picked up a stick and hit her.

It is understood that the robot was introduced by the hospital at the end of 2021 and can provide functions such as intelligent triage, guidance, location inquiry, and appointment for medical treatment.

In the video, a woman wielding a stick hit the robot's head with both hands, and the robot allowed it to hit. Fragments splattered everywhere, with many onlookers afraid to approach.

A staff member from the security office of the hospital stated that it was preliminarily determined that the woman had a mental problem and the police station had intervened to handle it.

This matter has sparked heated discussion and attention among netizens, with some calling out 'Lose money, close the mental hospital, otherwise it may harm people'.

Some people also expressed that "will the hatred between humans and robots start from here.

Some netizens believe that hospitals, banks, and other places nowadays use intelligent robots or electronic devices to provide services, but these devices often cannot effectively solve user problems and even increase user distress.

Although artificial intelligence is useful in many aspects, we must recognize its limitations and ensure that it does not cause harm or discomfort to humans.

Therefore, we need more research and development in order to provide better artificial intelligence services for humanity. Don't blindly use robots in various industries, after all, they are not suitable for all scenarios!

And robots also have their own limitations and problems.

For example, they may sometimes misjudge or say inappropriate things. But these are all things that can be improved and improved, and we cannot deny their role and significance just because of these.

This incident reminds me of the so-called "smart phone customer service" of express delivery, banks, operators, and so on

Does this so-called intelligent customer service really bring convenience to everyone?

1. Navigation confusion: The menu structure, content organization, and document format of smart phone customer service may not be clear and unified enough, making it difficult for customers to find the required information or functions.

2. Lack of attention: Some companies may overlook this, resulting in outdated, incorrect, or irrelevant information for smartphone customer service.

3. Lack of flexibility: Smart phone customer service may not be able to handle complex, vague, or special customer issues well.

4. Lack of humanization: Although smart phone customer service can imitate human language and behavior, it cannot completely replace human

5. Emotions and creativity. Some customers may prefer to communicate with real people and feel the empathy and care of human beings.

Therefore, intelligent robots and smart phone customer service are not omnipotent, nor are they suitable for all scenarios. When using smart phone customer service, enterprises need to consider its advantages and disadvantages, as well as coordination and balance with other service channels.

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