The platform responded that "the woman camping and ordering food delivery staff by the river collapsed": we are verifying this matter and will protect the rights and interests of riders for abnormal orders that are the responsibility of users

Tech 2023-07-19 07:15:34 Source: Network

On July 17th, the topic of "two women camping and ordering takeout by the river collapsed" sparked heated discussions. On the afternoon of the 17th, the staff of the food delivery platform informed Jimu News that the order of the food delivery rider involved is still being verified

On July 17th, the topic of "two women camping and ordering takeout by the river collapsed" sparked heated discussions. On the afternoon of the 17th, the staff of the food delivery platform informed Jimu News that the order of the food delivery rider involved is still being verified. For abnormal orders that are the responsibility of users, such as unclear ordering addresses and prolonged non answering of phone calls, the platform will protect the rights and interests of riders. Riders can report abnormalities to the platform when encountering similar orders. After verification, the platform will exempt riders from liability and will not be affected by this.

On July 16, a video positioned at the viewing platform of Qingshan Bridge in Nanning, Guangxi, showed that a delivery boy was roast to two women: "There are so many people near the river, they don't answer their phone calls, they just send messages, which is too bullying. I found the end of the river from the beginning. I just earned two or three yuan. As for? I'm still talking nonsense here."

Video screenshot

The above video has sparked a heated discussion among netizens, with some leaving a message saying, "It's too much to order takeout without providing a detailed address and not answering the phone call of the takeout guy." Another netizen suggested that the takeout platform should have a two-way scoring mechanism, where not only customers can rate the takeout guy, but also the takeout guy can rate customers.

On the afternoon of the 17th, a journalist from Jimu News attempted to contact the publisher of the aforementioned video, but did not receive a response.

The delivery platform involved stated that the order of the delivery rider involved is still being verified. For abnormal orders that are the responsibility of users, such as unclear ordering addresses and prolonged non answering of phone calls, the platform will protect the rights and interests of riders. Riders can report abnormalities to the platform when encountering similar orders. After verification, the platform will exempt riders from liability and will not be affected by this.

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