The flight from Shanghai to Phuket, Thailand made an alternate landing in Malaysia, and the passengers roast that they had stayed in the cabin for nearly 15 hours. Juneyao Air: it was the weather

Tech 2023-07-24 05:57:35 Source: Network

Jimu News Reporter Zhang QiNetwork video screenshotRecently, it was reported on the Internet that on July 21, Juneyao Air's flight HO1369 from Shanghai to Phuket, Thailand, made an alternate landing in Malaysia.A passenger claiming to be on the flight sent a video stating that they had been on the plane for nearly 15 hours without getting off the plane, which was unbearable

Jimu News Reporter Zhang Qi

Network video screenshot

Recently, it was reported on the Internet that on July 21, Juneyao Air's flight HO1369 from Shanghai to Phuket, Thailand, made an alternate landing in Malaysia.

A passenger claiming to be on the flight sent a video stating that they had been on the plane for nearly 15 hours without getting off the plane, which was unbearable. "There were elderly people, children, and even infants on the plane who were cold, hungry, and tired in this confined space for 15 hours." On the 23rd, a journalist from Jimu News privately wrote to two netizens claiming to be involved in the flight, but received no response.

According to upstream news reports, a passenger of the involved flight stated on the 23rd that they have arrived at their destination, but the airline has no statement about staying on the plane for more than ten hours, and they also want to make a complaint.

Information of involved flights (screenshot from Juneyao Air client)

Juneyao Air's client information shows that the HO1369 flight on July 21 was originally scheduled to depart from Shanghai Pudong Airport at 17:15 Eastern Eight District Time and arrive at Phuket Airport in Thailand at 21:40 Eastern Seven District Time, lasting more than 5 hours. But this flight is making an alternate landing in Penang, Malaysia on the way.

On the evening of the 23rd, Jimu journalists contacted Juneyao Air. The customer service personnel stated that the flight involved actually departed from Shanghai at 18:37 Beijing time on July 21, and made an alternate landing in Penang, Malaysia at 0:19 on July 22. It departed from Penang at 8:24 and arrived in Phuket, Thailand at 9:7. The flight was alternate due to weather conditions. As for the online rumors of passengers' demands regarding this trip, the customer service personnel stated that they need to consult the flight attendants involved, and they are unable to respond.

(Source: Jimu News)

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