Passengers complain that the boarding gate of Taiyuan Airport is "full of massage chairs"? Airport: There are over a hundred between the two boarding gates that will be adjusted in the near future
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On September 15, a netizen roast that when waiting at the T2 terminal of Taiyuan Wusu International Airport, rows of shared massage seats were placed next to the gate, without a normal seat. It's all massage chairs, it's very uncomfortable to sit on, can't we rectify it? "He posted the picture on social media, causing public attention
On September 15, a netizen roast that when waiting at the T2 terminal of Taiyuan Wusu International Airport, rows of shared massage seats were placed next to the gate, without a normal seat. It's all massage chairs, it's very uncomfortable to sit on, can't we rectify it? "He posted the picture on social media, causing public attention.
Shared massage chairs placed at Taiyuan Airport. Image Source/Network Screenshot
Upstream news reporters can see from the pictures that rows of shared massage chairs are arranged in the waiting hall, with no visible end. There are not many passengers seated, and there is a QR code on the right armrest. On social media platforms, some people feel very frustrated: "This massage chair is completely uncomfortable to sit on, it's too uncomfortable. There's something pressing against it here, and there's something pressing against it there." "The seat fabric is not hygienic, and the back of the seat is also dirty, so I dare not sit at all. Some people also feel helpless: 'The backrest of the seat is too narrow, and people with wide shoulders cannot sit down at all.'. Some people have analyzed that "massage chair manufacturers have really strong public relations capabilities" and "it is indeed inappropriate to have so many massage chairs in public places like airports, which cannot focus on economic benefits and ignore public and social benefits".
On September 16th, Taiyuan Airport staff responded to reporters, saying: "There are indeed over 100 massage seats arranged uniformly between gates 201 and 202, for the sake of overall aesthetics. However, all other boarding gates have normal seats At that time, the introduction of massage chairs was mainly due to the fact that there was a free charging interface on the seats, which could improve service quality and provide extended services. If passengers wanted to massage, they could also scan the QR code for massage, which was the consideration at the time. Now, we have received feedback from passengers that this seat is a bit uncomfortable to sit on, but the contract is still being executed. We will find a way to solve this problem and make some adjustments to the seat placement in the near future
Upstream News Reporter Feng Shengyong
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