What will happen to user data after "Tianya Community" suspends access?

Tech 2023-06-02 09:09:13 Source: Network

What will happen to user data after "Tianya Community" suspends access?Properly handle data and safeguard network memoryInternet platforms should respect users' data autonomy and provide them with channels and mechanisms for processing personal data; The platform also needs to strengthen the protection of user data and take necessary measures to ensure the security and privacy of user data, in order to fully protect the legitimate rights and interests of users.On May 27th, the official WeChat account of "Tianya Community" issued a notice in response to recent suspension of access to services

What will happen to user data after "Tianya Community" suspends access?

Properly handle data and safeguard network memory

Internet platforms should respect users' data autonomy and provide them with channels and mechanisms for processing personal data; The platform also needs to strengthen the protection of user data and take necessary measures to ensure the security and privacy of user data, in order to fully protect the legitimate rights and interests of users.

On May 27th, the official WeChat account of "Tianya Community" issued a notice in response to recent suspension of access to services. This announcement is particularly concerned about the secure storage of data for billions of users over 24 years.

Tianya Community "is not an exception. With the development and popularization of internet technology, more and more people will leave a massive amount of data on the internet. However, is it necessary for internet platforms to save all user data? Is user data a "chicken rib" or a "treasure"? There are currently divergent opinions on these issues.

Saving all data is not necessary

Where is the large amount of personal data generated by users online every day stored?

"Influenced by the existing communication technology and network service characteristics, Internet platforms usually store user information and activity records in digital form in servers or cloud storage devices." Liu Xiulong, a professor of the Intelligence and Computing Department of Tianjin University, believes that although data information helps to generate a good user experience and promote enterprise income, it is not necessary to store all user data of Internet platforms.

Firstly, from the perspective of information security, user data contains personal privacy information such as name, address, and contact information, which may be threatened by hacker attacks, data leakage, and abuse. The platform should follow the principle of privacy protection, only store necessary information, avoid abuse or leakage of users' personal privacy, and reduce potential data risks to ensure user data security, "Liu Xiulong said.

Secondly, redundant data can affect platform efficiency and query speed. If a platform stores a large amount of duplicate information or outdated records, it will need to process more data when querying and processing data, which will lead to slow and inefficient systems. Redundant data can also lead to confusion and errors. If the same data is repeatedly stored in different locations, when it needs to be updated or modified, multiple copies need to be modified simultaneously, which can easily lead to inconsistent data.

Finally, saving a large amount of user data requires significant storage and maintenance costs. User data storage requires corresponding hardware devices and storage space. With the increase of data volume, the platform needs to continuously expand storage devices, which will bring corresponding costs; To ensure data security, the platform needs to invest funds to take various security measures; Saving user data also requires a dedicated person to be responsible.

Liu Xiulong stated that without clear requirements, saving all user data would be an expensive task.

In addition to the above factors, the storage period and scope of user information on internet platforms are also a complex issue. "Tong Xinyu, an associate researcher at the Department of Intelligence and Computing at Tianjin University, said that specifically, the platform needs to comprehensively consider the user's personal intentions, legal regulations, and privacy policies to determine the storage period and scope of data.

Privacy and security are important considerations. For example, Tong Xinyu stated in the "Regulations on the Administration of Network Data Security (Draft for Soliciting Opinions)" (hereinafter referred to as the "Regulations") that the processing of sensitive personal information such as personal biometrics, religious beliefs, specific identities, medical health, financial accounts, and travel trajectories should obtain individual consent. Therefore, internet platforms cannot store all types of user data at will.

Laws and regulations have clear requirements for the storage of user data. Different countries and regions also have different regulations on the storage period and scope of user data. For example, the European General Data Protection Regulations stipulate specific requirements for the collection, processing, storage, and other aspects of user data. Internet platforms need to comply with corresponding laws and regulations to ensure compliance, and must not store user data indefinitely.

In addition, business needs and data value also need to be considered. Internet platforms provide personalized services and precise recommendations by analyzing user data, which has important commercial value. In addition, over time, user information and behavior may change, and some data that has lost its timeliness may greatly depreciate.

Reasonable handling of user backup and recovery needs

After the announcement of the suspension of access to services by Tianya Community this time, the most concerning issue is the secure storage of user data. How should network service providers handle a large amount of user data when stopping services?

For internet platforms, the security of user data is crucial, "Liu Xiulong said. According to the" Management Regulations ", if the service is terminated or an individual cancels their account, the data processor should delete personal information or anonymize it within fifteen working days. Therefore, most internet platforms that are no longer running often use the method of deleting personal information for user data.

There are two main ways to handle it. Liu Xiulong stated that regardless of the processing method, internet platforms need to handle users' backup and recovery needs reasonably, and ensure that user data can be completely and safely deleted or destroyed. If user data is not properly processed, internet platforms will face potential legal litigation or regulatory investigation risks; The leakage of user data information can also trigger public opinion risks.

When Xiami Music stops serving, users can export copies of their personal information in machine readable formats such as tables or URLs, which need to be transmitted to third-party applications according to user instructions. "Liu Xiulong provides an example, which helps users retain their personal information after network services stop for use in other services.

However, for internet platforms that have ceased operations, the huge cost of continuing to preserve user privacy information is an important issue.

Liu Xiulong said that in order to improve the privacy and security of users, internet companies often need to strengthen technology and improve management measures, develop comprehensive privacy policies and user agreements, but this requires significant investment.

For internet companies operating normally, it is necessary to consider a balance between storage costs and cost-effectiveness to ensure that the storage and use of data can bring reasonable economic benefits. For internet companies that have already gone bankrupt, the cost and value of storing data also need to be evaluated to determine when to stop storing and maintaining data.

Policy and technology efforts to safeguard data security

Tong Xinyu believes that users should have the autonomy to decide whether to save personal data on internet platforms.

According to the Personal Information Protection Law of China, the collection, use, storage, processing, transmission, and disclosure of personal information must follow the principles of legality, legitimacy, and necessity, while ensuring the security of personal information. Based on this, internet platforms should provide users with more detailed data permission settings, including allowing them to independently decide whether to save their personal data.

User data carries commercial value, and the platform can design user profiles and recommendation algorithms based on the data, "Tong Xinyu said. However, users have ownership and control over personal data, and the platform should respect the user's wishes and follow their choices when processing data. It is not allowed to use or circulate this data privately to protect the rights and security of users.

When the platform goes bankrupt or stops serving, the data may not be able to be saved anymore, and it is also very difficult to restore and reproduce it later.

The personal data saved by users on internet platforms is not only a symbol of their identity, but also a reflection of their emotions, with privacy and sensitivity. Stopping services on the platform will bring inconvenience and losses to users. Liu Xiulong believes that users should have the right to make their own decisions about their personal data, including whether to save, how to use, and when to delete it.

At the same time, as data processors, internet companies also have the responsibility and obligation to protect the security of user data, which is not only a legal requirement, but also a need to maintain their own reputation and competitiveness.

To better ensure user data security on internet platforms, efforts can mainly be made from both policy and technology aspects, "Liu Xiulong believes.

In terms of policy, the government should formulate relevant regulations to require enterprise platforms to protect users' data rights and prevent risks such as data leakage, abuse, and infringement. At present, China has introduced relevant laws such as the Cybersecurity Law, Personal Information Protection Law, and Data Security Law, which clearly regulate and supervise the data management activities of internet platforms.

Internet platforms can also rely on government guidance to build industry alliances and jointly develop industry standards and norms. This not only promotes communication and cooperation between enterprise platforms in terms of technology and business, but also jointly improves data security levels and responds to crises such as network attacks and data leaks.

In terms of technology, computer security technology is one of the key means to ensure the security of user data. Among them, blockchain technology can ensure the security and credibility of data by storing it on distributed nodes and using cryptographic techniques for encryption and verification. At the same time, due to the decentralized nature of the blockchain, problems such as single point of failure and data leakage can be avoided. Therefore, blockchain technology is currently considered a very suitable technology for ensuring data security.

Liu Xiulong stated that saving user data and ensuring its security cannot be separated from multi-party collaboration and efforts. The platform should strengthen internal management, establish a sound data management mechanism, strengthen security auditing and vulnerability repair, comply with relevant laws and regulations, and enhance legal compliance awareness. At the same time, the government and industry associations should also strengthen supervision and guidance on internet platforms, promote the construction of a secure, trustworthy, and controllable digital ecosystem for internet platforms, and provide better protection for user data security. (Reporter Chen Xi from Science and Technology Daily)

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