AI Customer Service: Opportunities and Challenges Await
AI Customer Service: Opportunities and Challenges AwaitIn recent years, Artificial Intelligence (AI) technology has progressed rapidly and begun to penetrate various industries. The application of AI technology in the field of customer service has also attracted much attention...
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Can Taobao also use WeChat for payment?! Customer service: gradually opening up
Recently, some netizens posted that the "WeChat QR code scanning payment" option appeared on the payment page of Taobao.A reporter from Xiaoxiang Morning News asked Taobao's official customer service, and the staff said, "WeChat QR code payment is a service launched by Taobao and gradually opening up through WeChat payment for Taobao orders...
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There are only four Mantou and one piece of cabbage for the plane meal? Netizen: It's too shabby Customer service response
recentlyNetizen @ Feng Ge's Destiny in TianyaWeibo roastRefers to airplane meals taken on a certain flight of China Southern AirlinesIt's four Mantou, one piece of cabbage and a small packet of mustardThis Weibo has sparked a heated discussion among netizensThe netizen wrote on his microblog, "This airline meal is really unprecedented. I was surprised when the box was opened...
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On Taotian Customer Day, CEO Dai Shan led all the executives to listen to a customer roast meeting
What changes do you think Taobao has made?What are the three Taobao products you want to complain about most?What is the most important reason for you to continue being with Taobao in the future?The above "three questions" come from the first customer day series event since the establishment of Taotian Group on September 8th.At the "Taobao living room" scene, four customer representatives sat on stage to express their opinions...
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Countdown to Universiade: 28000 taxi drivers in Chengdu are ready to welcome global customers with Alipay
The closely watched Chengdu Universiade is about to open, and college athletes from all over the world have already arrived to prepare for the war. Tourists from all over the world are also coming to watch and see the games...
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Xinhua 3: Service brands should shift their perspective from themselves to customers
Global Network Technology Report&Nbsp;reporter&Nbsp;LindyreporterOn June 14th, Xinhua Third Group, a subsidiary of Ziguang Group, officially announced a new upgrade of the H3Care service brand strategy, launching the new Slogan "My Service, For More Possible" and a new intelligent, visual, and exclusive service model. This is not only a new service brand concept, but also a strategic transformation action of Xinhua Third Service's comprehensive customization, There are new layouts and measures in terms of service models and service products...
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China Southern Airlines Business class ticket only provides one bottle of water for nearly 40000 yuan? Customer service claims depend on onboard inventory
Recently, a netizen released a video on the social networking platform saying that he took the Business class flight of China Southern Airlines from Guangzhou to Melbourne, and spent nearly 40000 yuan on his ticket, but only one bottle of mineral water was sent, which caused concern. On July 21st, the customer service personnel of China Southern Airlines stated to reporters from Nandu that the food and drinks distributed on the plane are mainly based on the inventory on board and are not related to the ticket price...
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The man spent 12999 yuan online to purchase a TV, but the merchant was delayed in shipping. Customer service: A supplement of 1000 yuan was required before shipping
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The man spent 12999 yuan online to purchase a TV, but the merchant delayed in shipping. Customer service: The coupon was sent incorrectly and the loss was too large. We need to make up 1000 yuan. If we don't make up for it, we won't ship it
On July 10th, according to the Hebei Youth Daily's "Green Bean Video" report, on July 7th, a Shandong netizen, Mr. Fu, reported that he spent 12999 yuan online to purchase a TV, but the merchant was delayed in shipping, claiming that the price of the order was too low...
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Cross border live streaming "ferocious delivery": I have never been to China or met before, and the customer placed an order of 180 million yuan
I believe no one will doubt that the focus of e-commerce platforms has shifted to live streaming. If export and foreign trade business now relies on live streaming to bring goods, can you believe it?Upstream News noticed that according to the latest data released by Alibaba International, in May this year, the daily broadcast frequency of merchants on the platform increased by 66% year-on-year, and the number of overseas viewers increased by 186% year-on-year...
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440 billion invested in 5G to 5.5G, Meng Wanzhou announced that the situation was broken, and three major customers refused to accompany Huawei
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Google Complaints against Microsoft: Locking Customers on Unfair Conditions and Manipulating the Cloud Service Market
IT House reported on June 22 that, according to CNBC, Google complained to the Federal Trade Commission (FTC) of the United States about Microsoft's use of Anti-competitive practices on June 21,Utilizing unfair authorization conditions to 'lock in customers' in order to manipulate the cloud computing market. FTC FTC 3 ...
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