Broadband Master's Routine
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1: Many optical cat routers can be exchanged for free, but the maintenance agent is scamming you into paying customers to buy them, but in reality, they are all free2: If your broadband is unstable, it may not necessarily be due to a broken router or optical modem, but it may be due to poor light attenuation, as shown in the following figureYou can ask Dai Wei to measure that if the light cat is normal, it should be within -20db. If the light cat is within -24db, it can only be said that the use conditions of light cat are met, which is equivalent to the difference between 1 grid and full grid of Mobile phone signal
1: Many optical cat routers can be exchanged for free, but the maintenance agent is scamming you into paying customers to buy them, but in reality, they are all free
2: If your broadband is unstable, it may not necessarily be due to a broken router or optical modem, but it may be due to poor light attenuation, as shown in the following figure
![](/attached/image1/2023/07/07/d69390b4cfd1b996769dda25b1429c19.jpeg)
You can ask Dai Wei to measure that if the light cat is normal, it should be within -20db. If the light cat is within -24db, it can only be said that the use conditions of light cat are met, which is equivalent to the difference between 1 grid and full grid of Mobile phone signal. It can be used, but that's it.
3: Broadband master, commonly known as Daiwei, as the name suggests, is an agent for maintenance, also known as outsourcing. So the quality varies.
4: If there are any complaints about 10086, it is easy to appease them if they do not understand it. After all, even 10086 is outsourced. If you have reported professional issues in the past, they still do not understand and forward them to the broadband maintenance technician. The result is still the same. But if you don't deal with these problems, you can complain to the Ministry of Industry and Information Technology (this is the official account)
![](/attached/image1/2023/07/07/eaef4832b70119317410bb296cad6d51.jpeg)
There is a person who has submitted an appeal. Please remember to file a complaint with the customer service of the operator first, and if you are unable to handle it, please file a complaint with the Ministry of Industry and Information Technology. Otherwise, we will not accept it.
Afterwards, you will receive various follow-up visits, such as the network department of the operator and the Ministry of Industry and Information Technology.
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