"Online follow-up+drug delivery", SF Express helps multiple internet hospitals upgrade their new experience in the same city

Tech 2023-07-20 16:45:42 Source: Network

Further consultation, medication purchase, and delivery can all be done in one stop on the hospital's WeChat service account. Recently, many citizens in Guangzhou and Foshan have enjoyed such a brand new convenience experience, praising the new service of "hospital pharmacy delivery to home"

Further consultation, medication purchase, and delivery can all be done in one stop on the hospital's WeChat service account. Recently, many citizens in Guangzhou and Foshan have enjoyed such a brand new convenience experience, praising the new service of "hospital pharmacy delivery to home".

It is reported that Foshan Nanhai Maternal and Child Hospital and Guangdong Qifu Hospital reached cooperation with independent third-party ready to use platform SF Express in June and July, achieving seamless integration between internet hospital diagnosis and treatment platforms and real-time delivery services. After patients receive medication for online follow-up consultations, they can directly choose "Logistics Delivery SF Same City", which will be delivered directly from the hospital pharmacy to their home by SF Same City Knight, eliminating the cumbersome and inconvenient process of offline follow-up medication for chronic disease patients.

The integration of ready to use services into online diagnosis and treatment platforms has enabled the full chain of "Internet hospitals" services to be connected and integrated, and has also created an industry model for hospitals to improve the efficiency of medical resource utilization and enhance the convenience of long-term medication patients seeking medical treatment and purchasing medication.

Fill the service blind spot and achieve a one-stop experience of "online follow-up+drug delivery"

The periodic medication needs of chronic disease groups have not been well taken care of for a long time. Patients often have to face the crowded hospital lobby every once in a while to carry out various procedures such as registration, follow-up, payment, and medication collection. They can only stock up on medication after shuttling between different floors of the hospital for most of the day.

The establishment of internet hospitals has greatly reduced the cumbersome follow-up and medical procedures, while the addition of SF Express in the same city has further filled the service gap between hospitals and patients. With the shortest link of "system direct connection", the ready to go service is embedded in the internet hospital system, helping to achieve a one-stop service of "online follow-up and emergency drug delivery". Users place orders with one click, knights respond in a timely manner, and hospitals' pharmacies provide "direct pick-up and delivery" to patients.

Nowadays, patients can receive detailed evaluation and guidance from doctors by following up on hospital service accounts and prescribing medication. After prescribing, the medication can be delivered to their homes in a short time, without the need for complicated intermediate processes such as arrival or delivery. They can even see the delivery process online at any time, just like ordering out. Moreover, when seeking medical treatment online at the "Internet Hospital", patients can also arrange reimbursement through medical insurance, which saves time and effort, and is more cost-effective.

The entire process of seeking medical treatment is online, and the average delivery time in the city is 2 hours, greatly ensuring the need for timely medication supplementation for patients.

In terms of distribution details, as the largest third-party ready to use platform in China, Shunfeng has established a professional solution for medicine. It can not only equip professional equipment according to the needs, including foam boards, thermal insulation layers, ice bags, etc., but also pay attention to strengthening knight training to prevent drugs from bumping during distribution and further improve safety.

In terms of transportation capacity allocation, SF Express has an elastic transportation network that covers the entire city for 24 hours of operation, and the real-time supply and demand scheduling of intelligent systems can ensure efficient performance of each order.

Create a typical model for internet hospitals and promote service upgrading in the pharmaceutical industry

By connecting the online platform of the hospital, SF Express has assisted Nanhai Maternity and Children's Hospital and Guangdong Qifu Hospital in achieving a new experience of online medical treatment and drug purchase, providing more convenient service channels for patients, and creating a typical model for the upgrade of "Internet hospitals". And this is also one of the biggest advantages of SF Express as a third-party on-demand platform that sets it apart from other on-demand platforms. Its open positioning can meet the professional customization needs of different platforms and industries, providing a one-stop solution.

In recent years, SF Express has fully utilized its own advantages in the same city by collaborating with chain pharmacies and hospitals in various regions, and has successively opened up cooperation models such as pharmacy warehouse preparation/store preparation, traditional Chinese medicine decoction, etc. Through online open system docking, offline establishment of front-end warehouses, and provision of customized transportation capacity, it has assisted in improving the closed-loop remote medical and retail processes, and solved users' medication and purchasing problems with more professional and efficient delivery services, Enable patients to achieve a new experience of 'medication at peace of mind without leaving home'.

Not only in the pharmaceutical industry, but also in the face of real-time retail, the demand for full scene and full time delivery is continuously increasing. As the infrastructure of urban logistics, SF Express's local business scale has covered over 2000 cities and counties, with 330000 active merchants and 15.6 million active consumers. While continuously expanding its business breadth and service depth, it has become more executors of "important delivery".

I believe that in the future, with the continuous development of emerging fields such as internet hospitals and pharmaceutical e-commerce, we will continue to form an industry pattern where high-quality ready to serve services and diversified online platforms promote each other, further promoting the realization of "everything comes home".

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