Collection standards will be released! No anonymous collection allowed

Tech 2023-05-17 11:51:59 Source: Network

#New financial forces in May#It is a common occurrence at present that borrowers are forcibly collected and the collection is intervened by the police.In order to maintain industry stability and rectify industry atmosphere, the China Internet Finance Association has held a working meeting on "Research and Development of National Standards for Collection and Standardized and Healthy Development of Collection Business"

#New financial forces in May#

It is a common occurrence at present that borrowers are forcibly collected and the collection is intervened by the police.

In order to maintain industry stability and rectify industry atmosphere, the China Internet Finance Association has held a working meeting on "Research and Development of National Standards for Collection and Standardized and Healthy Development of Collection Business".

FromCommercial banks, consumer finance companies, small loan companies, professional collection agenciesWaiting for more than ten industry representative institutions to participate in this conference.

At the meeting, the collection standards were discussed item by item, and consensus was reached on the core content of collection standards such as system management, personnel management, outsourcing management, personal information security, and complaint handling.

Among them, there was in-depth discussion on the standardized and healthy development of collection business.

There are many controversies regarding collection, including:

(1) Due to the low loan threshold and difficulty in recovering, some institutions resort to violent debt collection under the guise of technology companies;

(2) Buying and selling personal information, exploding contact lists, intimidating or threatening borrowers;

(3) Inform third parties of debt information and harass family and friends.

These are common and improper means of collection. For a long time, there have been continuous documents issued to strengthen the supervision and management of collection activities by banks, loan companies, consumer finance companies, insurance and other institutions, and to put forward clear requirements for collection behavior.

This meeting is also aimed at actively promoting the release of a complete work system for collection business, and will contribute to the evaluation and evaluation of the execution standards of collection agencies, gradually establishing a complete work system for collection business.

Require financial institutions to clarify the selection criteria and admission procedures for third-party collection agencies, andImplement list management and clarify job responsibilities

The collection standards have not yet been implemented, which has caused heated discussions. With the official implementation of the standards, the collection industry will also experience significant changes, and non compliant collection opportunities will be eliminated. If you want to protect yourself, please reflect on yourself first.

(1) Raise employment standards and entry barriers, and refrain from hiring individuals with poor credit.

(2) Strengthen employee quality training, actively perform duties, and abide by laws and regulations.

(3) Establish a supervision and employment mechanism to ensure the survival of the fittest.

(4) Regularly carry out training on collection business knowledge and compliance operations, and continuously improve the professional ability and professional literacy of collection personnel.

(5) Establish a sound reward and punishment mechanism to prevent employees from violating performance regulations.

We also remind everyone that establishing collection standards does not mean that debt repayment is unnecessary. Debt repayment is natural and reasonable collection methods can be supported. The contradiction between "old rascals" and collection cannot be sustained solely by law.

The following content comes from the interface news.

Source: Let's talk about finance

Disclaimer: The content of this article is sourced from the internet. The copyright of the text, images, and other materials belongs to the original author. The platform reprints the materials for the purpose of conveying more information. The content of the article is for reference and learning only, and should not be used for commercial purposes. If it infringes on your legitimate rights and interests, please contact us promptly and we will handle it as soon as possible! We respect copyright and are committed to protecting it. Thank you for sharing.(Email:[email protected])

Mobile advertising space rental

Tag: Collection standards will be released No anonymous collection allowed