China Telecom's Guangdong region has collapsed on a large scale! The response is that it is undergoing urgent repairs. Thank you for your understanding. Netizens: I can't understand, it's almost 2 hours now
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On the afternoon of June 8th, China Telecom in Guangdong Province suddenly experienced a large-scale collapse. According to feedback from some Guangdong netizens, their telecommunications phone card directly displays no signal, making calls, sending and receiving text messages, accessing the internet, or indicating an empty number or shutdown when making calls, and restarting their phone is also of no use
On the afternoon of June 8th, China Telecom in Guangdong Province suddenly experienced a large-scale collapse. According to feedback from some Guangdong netizens, their telecommunications phone card directly displays no signal, making calls, sending and receiving text messages, accessing the internet, or indicating an empty number or shutdown when making calls, and restarting their phone is also of no use. This issue has not yet occurred in other provinces.
Subsequently, a netizen contacted China Telecom customer service, who responded, "The telecommunications base station is malfunctioning throughout the province and we are unable to make phone calls at the moment. Please be patient and we are urgently processing the inconvenience. We apologize for any inconvenience caused
At 16:11, the official Weibo account of China Telecom's Guangdong customer service responded that some netizens reported that Guangdong Telecom had no signal: due to network abnormalities, some mobile users were affected to answer their calls. We are currently conducting emergency repairs and apologize for any inconvenience caused. Thank you for your understanding and support.
Regarding this, a netizen left a message saying, "I can't understand. It's been almost 2 hours." "An apology is complete? No sincerity." "My Guangdong Telecom card shows no service, I can't use phone information, and I can't use the internet."
It is reported that as of the end of April 2023, China Telecom's total customer base exceeded 400 million for the first time, with a net increase of over 9 million this year, including 287 million 5G package users, with a net increase of 19.27 million this year.
New Media Editor: Cui Xiaomeng
First instance: Cui Xiaomeng Second instance: He Yingxi Third instance: Zhou Qi
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