Do riders know that users see delivery progress? The reporter visited ten riders and found
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On July 7th, "Originally, the rider knew I was watching the delivery progress" all the way to a hot search on the internet. Southern+reporters were stationed at the Tongchuanghui Express catering point at No
On July 7th, "Originally, the rider knew I was watching the delivery progress" all the way to a hot search on the internet. Southern+reporters were stationed at the Tongchuanghui Express catering point at No. 289 Guangzhou Avenue, and randomly interviewed 10 Meituan takeaway riders. All of them stated that the rider backend system page could not see the user's attention to the delivery progress. The screenshots circulating online are actually what users see on the page, not the rider page.


Online pictures
The topic of 'Originally, the rider knew I was watching the delivery progress' has sparked a heated discussion among netizens. Some netizens, out of curiosity, immediately ordered takeout and checked the progress several times. Some netizens say that when ordering takeout, they usually check if the rider has received the order. If the waiting time for delivery is long, they will check the delivery progress. Some netizens have stated that checking the delivery progress of the riders themselves is not for the purpose of reminders, and they also understand that it is not easy for delivery guys to deliver food in hot weather.
At around 12:45 noon on the 7th, it coincided with the peak period of lunch delivery and delivery, with a continuous stream of catering riders. Southern+reporters randomly interviewed 10 Meituan takeout riders. Regarding the image circulating online, "Your interface and the interface of the rider," Mr. Xu, the delivery boy, stated that it was a user page, not a page seen by the rider. A delivery rider who was delivering milk tea showed the reporter the "mission map" of the rider's background. The information marked on the map was the picking point and the delivery point, and the order and path of delivery were marked in Arabic numerals. There is also a warm prompt on this interface, 'You have a new dispatch, please pay attention to traffic safety.'

The mobile page displayed by the delivery rider. Southern+Photographed by journalist Shen Congsheng

Delivery riders. Southern+Photographed by journalist Shen Congsheng

Delivery points near Guangzhou Tongchuanghui (photographed by Shen Congsheng)
We can only see the starting point (pickup point) and ending point (delivery point) of delivery, and cannot see other user information. Meituan's privacy protection for users is quite effective, so the information circulating online is not accurate. Users are watching the delivery progress, and riders will not know, "said Mr. Zhang, a young rider.
Mr. Chen, the younger brother of the rider, told Southern+reporters, "Unless the user sends a message urging the rider, they can know that the user is more concerned about the order situation
Southern+Reporter Shen Congsheng
Author: Shen Congsheng
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