Ele.me Unveils "AI Business Assistant" to Empower Retail Merchants with Data-Driven Decision-Making

Tech 2024-04-03 19:13:32 Source: Network

Ele.me's retail merchant SaaS platform, AoXiang, proudly introduces the "AI Business Assistant" feature, designed to provide comprehensive operational management support to merchants in the retail industry

Ele.me's retail merchant SaaS platform, AoXiang, proudly introduces the "AI Business Assistant" feature, designed to provide comprehensive operational management support to merchants in the retail industry. This tool harnesses advanced AI technologies to help businesses generate intelligent key performance reports and data insights, enhancing their decision-making abilities and business performance.

AI-Powered Business Management Tool

The "AI Business Assistant" incorporates cutting-edge AI technologies, including natural language processing, intelligent decision support, and deep learning, to offer merchants a full range of business support services. These services encompass:

Intelligent Weekly Report Push: Real-time delivery of core store metrics, such as Gross Merchandise Value (GMV), number of orders, and estimated store profit margin.

Indicator Anomaly Attribution: Identification of operational anomalies based on historical data, with detailed data analysis to help businesses take timely corrective actions.

Competitor Alignment: Analysis of competitors' business strategies and provision of alignment recommendations to optimize operations.

Market Trend Product Selection: Market trend analysis, product opportunity analysis, and product selection recommendations to assist merchants in seizing business opportunities.

Intelligent Weekly Report: Data-Driven Decision-Making

The intelligent weekly report generated by the "AI Business Assistant" includes key store metrics along with AI-powered interpretations of business performance and recommendations. For example, in the operational anomaly indicator analysis, the tool identifies unusual fluctuations in metrics such as net sales, number of listed products, original delivery fee, and platform-covered delivery fee, providing insights into the underlying reasons for these fluctuations to inform decision-making.

Business Area Analysis: Unveiling Local Business Opportunities

The "AI Business Assistant" not only focuses on a store's individual performance but also provides business area analysis. Merchants can retrieve operational data of similar stores within their business area based on store location, including metrics like monthly sales product availability rate, out-of-stock return rate, product discount rate, order fulfillment rate, and timely manual response rate. This analysis empowers store managers with optimization recommendations and identifies the fastest path to order growth.

Product Recommendations: Precise Product Selection Strategy

Based on business area data and product sales trends, AI technology can pinpoint the most promising products for merchants and provide product opportunity analysis and selection recommendations. Additionally, the AI engine generates corresponding sales strategies to enhance sales performance.

Industry-First AI Business Tool for Merchants

The "AI Business Assistant" is the industry's first AI business tool for merchants, meticulously developed over several months by AoXiang, Ele.me's retail merchant SaaS platform. Built upon a large-scale model, the tool can decompose key operational data and, through a conversational interface, present merchants with clear and actionable metrics and recommendations.

Empowering Merchants to Enhance Business Capabilities

The "AI Business Assistant" was developed to address common challenges faced by retail merchants, including starting their businesses, accessing industry data, and analyzing performance reports. Wang Xiaojie, head of Ele.me's "AI Business Assistant," stated that the tool is now available to all AoXiang merchants via the latest version of the AoXiang app. In the future, the "AI Business Assistant" will be gradually rolled out to all merchants in the retail industry as a tool to help them gain clarity into their business data.

Ele.me's "AI Business Assistant" is a powerful tool for retail merchants to improve operational efficiency and drive business growth. By leveraging AI technology, the tool provides comprehensive operational data analysis and insights, enabling merchants to make informed decisions and achieve business expansion. In the future, AI technology will continue to play a pivotal role in the retail industry, offering competitive advantages and propelling industry advancement.

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