Due to a dispute over parking distance, the driver of a ride hailing service in Hangzhou has chosen to refuse to take the ride. The passenger has refused to get off for 28 hours, and the police have been coordinating multiple times but have been unable to achieve results

Tech 2023-05-19 13:08:08 Source: Network

Due to the inability to stop at the designated location, the ride hailing driver parked the car several tens of meters away, and passengers had a dispute with the driver after boarding. The driver cancelled the order, but the passenger sat in the car and didn't leave

Due to the inability to stop at the designated location, the ride hailing driver parked the car several tens of meters away, and passengers had a dispute with the driver after boarding. The driver cancelled the order, but the passenger sat in the car and didn't leave... As of press release, the passenger had been in the car for 28 hours.

Two passengers have been on the train for over twenty hours

I have been refusing to get off for over twenty hours now

The passenger and driver have conflicts, and the passenger refuses to get off after the order is cancelled

Two passengers have been on the train for over twenty hours

On May 18th, a reporter from Huashang Daily's Dafeng News contacted Mr. Dai, the video publisher, and he said that his friend Ms. Wang is an online ride hailing driver from Hangzhou, Zhejiang. The video describes the bad things he has encountered. At around 2:00 pm on May 17th, Ms. Wang received an online ride hailing order and went to the designated boarding location for passengers - near the intersection of Liangmu Road and Longxiang Street. However, she found that the boarding point was unable to stop, so she parked her car dozens of meters away. After two passengers got on the train, they had a conflict with Ms. Wang, so she cancelled the order, but the other party refused to get off the train. "It's no use the police came, it's been over twenty hours now

Mr. Dai said that there was a conflict between the passengers and the driver, which affected the driver's service mood. Therefore, the order was cancelled. If the passengers feel there is a problem, they can go to the platform to complain, but they have been staying in the car for a long time, which is obviously incorrect. "Drivers are basically renting cars, some are old and some are young. If they cannot run the car, who will guarantee their income

After driving five to six hundred meters, the passenger decided to cancel the order due to continuous shouting and shouting

The premise of service should be mutual respect

On the afternoon of May 18th, a reporter from Huashang Daily's Dafeng News contacted Ms. Wang, an online ride hailing driver. She said that she received the order at 1:55 pm on May 17th. It was raining at that time, and the boarding location for passengers was on the main road on the right turn. She was unable to stop and asked passengers to go to the auxiliary road, but there was a barrier between the main road and the auxiliary road, The intersection of the internal road was blocked and I couldn't get in. She saw a barrier and couldn't reach the main road, so she started shouting loudly until she got in the car

I have been suppressing my emotions and not wanting to escalate the conflict, "Ms. Wang said. The other party did not use uncivilized language to insult her, but her domineering attitude made her unable to accept it. At first, she was still explaining to the passengers, but after driving five or six hundred meters, she couldn't help but stop the car. "I said, 'I'll ask you to get off the car, and I'll have the customer service refund you the money.'

Ms. Wang said, "The premise of service should be mutual respect. The behavior of the passengers is unbearable to me, and I am worried that I will not be able to safely deliver them to the destination, so I have chosen to cancel the order

Coordination failed for 6 hours, driver drove home to eat and sleep

After one night, the passengers are still sitting in the car

After canceling the order, the passenger refused to get off the car, so Ms. Wang left the driver's seat in the rain and reported the case to the Cangqian Police Station of the Yuhang Branch of Hangzhou Public Security Bureau. She said that she drove the car to the police station, and the police had been coordinating and hoping that they would get off, but the other party refused to get off and did not provide identification information. "I have not eaten since I left the car at 5am. From 2pm to 8pm, I have been waiting at the police station for coordination. Finally, I couldn't hold on anymore, so I decided to go home to eat and sleep

The police coordinated multiple times, but the other party refused to get off the car

At 8 or 9 pm, Ms. Wang drove her car to the parking lot near her home, then opened all the windows and left. She said, "I thought they had left on their own one night. The next morning, around 8 o'clock, I was happily preparing to leave the car, but they were still in the car." She chose to call the police again and drove the car to the West Lake Branch of Hangzhou Public Security to leave the police station, but the two passengers still refused to leave

The driver believes that 'passengers hope to compensate each person ten times' without basis

Unable to drive, daily loss of at least 300 yuan

Ms. Wang said that as a migrant worker, she could only seek help from the police in the face of this matter, but it was never successful. "The police said that because we did not have a physical collision, they were unable to forcibly tow the passengers off the vehicle." During the coordination period, the passengers wanted her to compensate 10 times the penalty per person for this order, or deliver it to the destination, It's impossible for me to deliver them to their destination if such a thing happens. They demand 20 times the compensation and need evidence to support it

I am very helpless. They feel aggrieved and want to compensate. Who will bear my losses? "Ms. Wang said, her monthly rental fee is 4500 yuan, rent is thousands of yuan, meals and other expenses are all expenses." If I don't drive for a day, I will have to lose about 300 yuan

Because of this matter, I am already exhausted... "Ms. Wang said helplessly, hoping that this matter will come to an end as soon as possible.

Passengers have never provided identity information

Not willing to accept mediation, 'This matter can only be resolved in court'

On the afternoon of May 18th, a reporter from Huashang Daily's Dafeng News contacted the Hangzhou Public Security Xihu Branch to stay at the police station. The staff said that two passengers had indeed been sitting on the ride hailing service, and they had been coordinating. "This matter is a dispute between them, so we can only mediate

Regarding the passenger's request, the police said that the passenger did not specify the specific request, but had been sitting in the car unwilling to get off and unwilling to accept mediation. "This matter can only be resolved in court

As of 6:40 pm, two passengers have been staying on the ride for 28 hours.

Ms. Wang was once again contacted by a reporter from Huashang Daily's Dafeng News. She said that the two passengers still did not get off the train, and the police station staff said that the two had not eaten or waited. "I am very helpless when I encounter this behavior, but I will not compromise with them

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